Question 1

Do you bill insurance?

Accepted Answer

No, I do not bill insurance at this time. I'm happy to supply you with a detailed receipt for your HSA submission if that method is available to you.

Question 2

What forms of payment do you accept?

Accepted Answer

CASH, DEBIT or CREDIT (VISA/MASTERCARD), VENMO, ApplePay, some HSA cards.

Question 3

What if I'm running late or need to cancel/reschedule my appointment?

Accepted Answer

For appointment cancellations or rescheduling:
If you need to make changes to your appointment, please provide at least 24 hours' notice. Changes made within less than 24 hours will incur a charge of 50% of the service booked. Please keep in mind if you message me AFTER you receive your 24 hour appointment reminder, it will probably be too late. Even if you need to reschedule for another time it needs to happen prior to the 24 hour mark. If you need to cancel within 1 hour of your massage appointment I will need to treat it as a no call no show (see below).

No Call, No Show
If you miss your appointment without prior notice OR cancel within 1 hour of your massage, you’ll be charged the full fee of the service booked. Repeated instances may result in the need to explore other therapist options.

Running Late?
I understand life happens! If you’re running late, please text me at 
(360) 852-0673. Your session will still end at the originally scheduled time, and if you’re more than 15 minutes late, the appointment will need to be canceled and rescheduled, with the full service fee charged.

Rescheduling Made Easy
You can change or cancel your appointment via:
Text: (360) 852-0673
Email: ahimsamassagestudio@gmail.com
Scheduling site: Ahimsa Scheduling

Please note that fees can be settled via Venmo, PayPal, or an invoice and invoices will be sent with no prior message. They must be paid before you can book another appointment.

I greatly appreciate your understanding and cooperation. These policies help me ensure I can survive as a small business that is appointment based and helps me maintain the quality of service you deserve.

Question 4

What do I do if I'm sick?

Accepted Answer

I know illness is never expected and I want you to heal and rest without stress. Do not hesitate to cancel due to illness. I ask that you give me at least a 2 hour notice for illness cancellations and I will not charge you a late cancellation fee.

Question 5

Do I have to be naked?

Accepted Answer

No, you will only undress to your comfort level and you will ALWAYS be covered by sheets and blankets. I only uncover what I need access to work on and that will never include any private areas. Even if you keep your underwear on you will still be covered with a sheet/blanket barrier. Proper draping by the therapist is very important to provide security and comfort to the client. Prior to your massage we will also discuss any other sensitive areas you would not like to be worked on.
 
There are, however, some types of massage strokes that cannot be performed over clothing and tools such as cupping that require access to bare skin but we can assess whether those tools or strokes are necessary for your treatment at the time.

Question 6

What kind of oils/scents do you use?

Accepted Answer

I use a variety of oils depending on the preference of my clients (almond, rice bran, and massage lotion). I can accommodate those who have topical allergies and sensitivities to nuts or specific essential oils.
 
I may sometimes have a candle burning so please let me know in advance of your first visit if you have any known allergies that may be aggravated by particular scents.